Living and dining

B&B Policies

Hawley Place Bed and Breakfast Policies

We need to ask that the following policies be followed to ensure all of our guests have a pleasant stay.

 

No smoking in the house please. Smoking is allowed outside on the decks and please use the provided ashtrays.

Please be careful in the baths and use the bath skid mats.

No pets.

Quiet time is from 10 PM. Please be considerate to the other guests.

Check in timeFrom 4:00 to 9:00 PM unless previously arranged

Check out timeIs before 11:00 AM

House Keeping

Please hang wet towels on towel racks to dry. Do not leave on the beds.

For stays longer than 3 days, we will be happy to do a full room refresh including towels/bedding/dusting and garbage removal for you. We strive to maintain your privacy and will only enter your room if asked. If new towels or additional housekeeping is ever needed above this, please let us know.

We will be happy to do any general laundry service for you at the same time as we do room laundry. If special or individual loads are needed, there will be a $5 charge.

House Phone

Guests can use the house phone located in the office. Please ask for use.

Cancellations and ‘No-Show’ Policy

1 night plus tax will be applied to your credit card if you have to cancel your booking 48 hours or less before arrival time and for No-show’s.

“Ooops”

Accidents happen! We know that you didn’t do it on purpose. If something happens please let us know so that we can set it straight as soon as possible. Thanks!

Please leave the facilities as you found them.

 

A must do experience in Ladysmith.

We couldn’t have asked for a more charming & friendly getaway. The breakfast choices were a plus & the meal was a real treat. Charlie, the doggy ambassador put the whole experience over the top Will return

Belinda October 24, 2017

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